WHUISA update 19/01/2017


Hello WHUISA-ers,

After an interesting couple of days we’d just thought we’d give you an update of where we are.

You’ve probably seen all the stuff on social media, KUMB, etc about Tuesday night and how we were excluded from a meeting at 45 minutes notice.

We were very disappointed with the way it was handled and we let the club know that.  There’s various stuff going around suggesting we were never invited etc. but that is not true.

But, what’s been done, has been done and we need to get on with the business of getting your voices heard and seeing if the club is actually prepared to listen to fans’ concerns

Which bring us to next week’s SAB.

Reading the reports of last Tuesday’s meeting there seem to be plenty of stuff that didn’t come up, what do you want the people going to talk about? We have a lot of feedback from previous emails but do you think things have improved/got worse over the last few weeks? Crushes/queues getting in and out of the stadium? The world class transport links?  Stewarding? Has anyone who is a member been banned? What would you like the message we give to the board to be?

After the SAB we are thinking about having a WHUISA general meeting? We’ve mentioned this before but would you definitely attend something on Saturday 28th? The advantage is that it’s not a matchday so we don’t have the rush of getting away to meet mates and get to the game, the disadvantage is that it’s not a matchday so you’d have to make a special journey.  If you are up for coming, let us know… We’ll look at numbers and decide

Membership is on the up if you know someone who hasn’t joined, have a word and send them this link http://www.whuisa.org/join-whuisa/

A few of our members are at the ‘Boro game this weekend distributing information on our behalf for which we are very thankful.

We plan to extend this to the Man City match and so are looking for members to help on the night. Please contact us on enquiries@whuisa.org if you are willing to help.

If you haven’t signed up to our social media accounts, please do;

Twitter: https://twitter.com/WHU_ISA

Facebook: https://www.facebook.com/groups/WHUISA/

Your WHUSIA Interim Committee

WHUISA Update 17-01-17

Dear WHUISA members. 

First of all, thanks to all of you that took part in the #WHUISA matchday social media event on Saturday, it went brilliantly. It mainly took off on Twitter and we put together some highlights of what we saw here.


We really couldn’t have done it without you, it’s a great first step to establish a presence.

The video of WHUISA member Mark Gower talking about what it’s like being a disabled fan has been picked up the Football Supporters Federation (FSF) and hopefully we can do some work on this at the SAB next week


We’re in the early stages of establishing contacts with the club and to be fair we think Jake Heath, the official Supporters’ Liaison Officer (SLO), has been very supportive of the new organisation. He has been available to speak to and has engaged with us from an initial meeting In October last year at the FSF organised debrief following the Chelsea league cup match.  

You may have seen a series of tweets on Saturday about a situation where Mark Gervaux, AKA “the Ribman” was talking about overhearing “a steward” saying he was aiming to kick out 250 fans for standing to make a point.  The club saw some of the tweets on our @WHU_ISA timeline and looked into it. Jake Heath called us on Sunday to say the problem was caused not by a steward but by one of their new Supporter’s Liaison Office (SLO) volunteers, a proper West Ham fan, who was stepped out of his remit and said something he shouldn’t have.


He also said that the club wanted to emphasise that the new SLO’s had no jurisdiction over safety and enforcing ground regulations but were there solely to assist and advise fans on any problems they may encounter while in the ground.  We were happy to help put the record straight.  Further the SLO concerned will not be returning to his role. We’re aiming to understand more about SLO’s at the forthcoming SAB

Going forward we are planning to meet with Jake and other representatives of West Ham United ahead of next Tuesday’s SAB meeting.

We’ve also seen a few tweets and remarks on websites about bans being handed out by letter without warning.


If this has happened to any of you please contact us and we’ll try to bring it to the club’s attention / get to the bottom of it. Remember if you feel you need help with police or stewarding issues the mighty Amanda Jacks from the FSF is there to help. Her details are on here: https://twitter.com/FSF_FairCop

The WHUISA membership is probably over 500 properly now – we’re just waiting for our computer guru to weed out those who we have contacted and were found to have registered accidentally twice.

We have over 1200 members of the Facebook group https://www.facebook.com/groups/WHUISA/

And over 400 followers on twitter https://twitter.com/WHU_ISA

Those figures aren’t too shabby considering we’ve only been up and running for 17 days. If you’re on social media and haven’t joined our accounts, please do so, it matters.

If you know anyone who hasn’t joined WHUISA yet, send them this link and give ‘em a nudge! http://www.whuisa.org/join-whuisa/

So what happens now?

The next big event is the SAB and we are looking at trying to hold a meeting to report back on this and get some sense of how you think things are going so far. We were thinking about doing something on a non matchday? What do you think about that? Possibly the 28th February at the Old Supporters Club? Let us know what you think about that idea.

We’re also looking at getting more people involved. We would like to have on board representatives of sections of our fanbase such as the ladies, younger fans, disabled supporters, UK & overseas Hammers clubs, LGBT amongst others so please get in touch – you are welcome at the top table.

Anyway, we hope you all enjoyed a fabulous win on Saturday, good luck to anyone travelling to Middlesbrough and keep talking to us – we are only as strong as our members. 

The WHUISA Interim Committee (we are aware we need to elect a full committee at some point too….)

WHUISA Update (9/01/2017)

First many thanks indeed to all those (115 so far) who have responded from 5 minutes away from to where i live to New Zealand.

For those of you yet to reply please do as soon as you can as the more responses we have the more credible we are.

Feedback has been excellent and plentiful whether you are for or against the SAB meeting.

What is clear is the very strong feeling for a number of aspects to
change. Wherever we can we will pass on this message and let you know how things went.

WHUISA will be involved with a number of organisations on your behalf.

We are working hard to set this association up for the long term and your support has helped us immensely.

With feedback from you we, the committee of WHUISA, can ask the questionsto you the members and take your responses as a whole as our guidance /direction.

Keep an eye out for further details on our website, Facebook page and other social media such as KUMB who have kindly allowed us to have a dedicated thread.

I am sorry that i am not able to reply personally (at present) to e-mails received but the whole committee want to thank you for your time and effort in supporting WHUISA.
Always West Ham United.

Joint chair


Welcome to the website of the West Ham United Independent Supporters Association – WHUISA.

Our aim is to provide a democratic, fully independent and self-funding structure through which all West Ham fans can voice their opinions without censure on matters that are important to us as well as express their support of our Club.

WHUISA is a non-partisan, not-for-profit organisation run by the fans for fans. We believe that by coming together under a single banner the myriad of opinion / views from all our fan base especially at this crucial time in our history we can move forward together as a strong group with a real mandate from you the fans to have a pivotal influence through frank and open channels of communication, based on mutual respect and accountability, with our Club, its owners, the board and Stadium / 3rd party operators. We aim to work tirelessly to achieve this.

With honesty and integrity we aim to represent and campaign with West Ham Supporters Clubs across the British Isles and with our overseas fans whom we admire greatly for supporting the Hammers thus giving a voice to those who would otherwise be excluded from any decision or consultation processes.
In promoting your views on the club to the relevant football bodies’, government departments and broadcast media at national and international levels we will also work alongside numerous West Ham websites / forums / social media as well as other supporter representation organisations and national organisations such as the Football Supporters Federation (FSF) with whom we are an affiliate member and Supporters Direct (SD).

We will also look to work closely with the local community we have moved into to provide a strong foundation for our new home.

We wish to establish a positive and effective relationship with West Ham United Football Club. To help us succeed in putting your views forward we need as many West Ham fans as possible to join and be involved with us.

Football is for the fans – become a member of WHUISA and together let’s get the voice and opinion of all West Ham fans heard loud and clear over land and sea !


We are the independent democratic voice of West Ham supporters